Engagement Ceremony

If there is ever an art to delivering technology, it’s about knowing when and how to prioritize events as they unfold.  Some events are small and may only need an email.  Others, a simple test or instant message may do.  At higher levels of modality are direct phone ​calls with screen sharing, Skype, or even face to face meetings.

A recognition of when there is not enough or too much ceremony for the roles involved.  If a dozen emails go by for something that would take two minutes to discuss, then using email is the wrong modality.  Sometimes, that isn’t clear until the communication unfolds, but immediately change the mode if you see that it is dragging down in the form of communication provided.

Also, too much communication can happen.  If a meeting takes up more time than actual doing the work or logging the work is taking up more time than just doing it, the process should be questioned.

​It’s all about business alacrity and a good project manager, and any business professional, should always look for ways to reduce waste in delivery.

Published by Agile Mike

“Agile Mike” has over 25 years of experience with software development and product leadership. He is published under the “Built for Success” column in CIO.com magazine and held the position of Vice President in the Agile Leadership Network. Michael has taught multiple SAFe courses for over the past three years to over 400 people and is currently an Enterprise Agile Coach at Lean Agile Enterprises and a certified SAFe SPC5, AWS Cloud Architect, Scrum CSP, and PMP.

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